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Introduction
Welcome to Reverwood. These Terms & Conditions govern your access to and use of our website, products and services. By visiting our website or purchasing from us, you agree to be bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from using our website or services.
About Reverwood
Reverwood is an Indian brand established in 2020, specializing in handcrafted resin and wood products including furniture, décor, clocks, lamps, and jewellery. Each product is uniquely designed and crafted, reflecting artistic expression and natural variation.
Use of Website
By accessing our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian laws. You agree to use the website for lawful purposes only and not engage in any activity that may harm, disrupt, or misuse the website or its content.
Product Information & Craftsmanship
All Reverwood products are handcrafted using natural wood and resin. As a result:
- Minor variations in color, texture, grain, and finish are natural and expected.
- Product images are for reference only; slight differences may occur due to lighting, screen resolution, and handmade processes.
- Such variations shall not be considered defects.
Pricing & Payments
- All prices are listed in Indian Rupees (INR) unless stated otherwise.
- Prices are subject to change without prior notice.
- Full payment must be made before order processing or dispatch.
- Reverwood reserves the right to cancel or refuse any order in case of pricing errors, payment issues, or stock unavailability.
Order Acceptance & Cancellation
An order is considered confirmed only after payment is successfully received. Reverwood reserves the right to cancel orders under exceptional circumstances, including but not limited to:
- Incorrect product information or pricing
- Unforeseen production limitations
- Force majeure events
Shipping & Delivery
- Delivery timelines are estimates and may vary based on location, logistics partners, and production schedules.
- Reverwood shall not be held responsible for delays caused by courier partners, natural events, or circumstances beyond our control.
- Risk of damage passes to the customer upon successful delivery.
Returns & Refunds
Due to the handcrafted and custom nature of our products:
- Returns are accepted only in cases of genuine damage or manufacturing defects reported within a specified timeframe after delivery.
- Refunds or replacements will be processed after inspection and approval.
- No refunds shall be issued for natural variations inherent to handmade products.
Intellectual Property
All content on the Reverwood website—including images, text, designs, logos, and graphics—is the intellectual property of Reverwood and is protected under applicable laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
Reverwood shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our maximum liability, in any case, shall be limited to the amount paid for the product.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.
Changes to Terms
Reverwood reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the updated terms.