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Find answers to common questions about our products, services, and policies.
Reverwood specializes in handcrafted resin and wood products including table-tops, home décor, clocks & lamps each designed to blend natural materials with artistic craftsmanship.
Yes, every Reverwood product is handcrafted. Due to this, each piece is unique and may vary slightly in color, grain, or resin pattern.
Product images are for reference only. Natural variations in wood and resin are expected and are part of the beauty of handmade products.
Yes, we offer custom and made-to-order products. You can contact us to discuss your design preferences, dimensions, and requirements.
Production and delivery timelines vary depending on the product type and customization. Estimated timelines will be shared at the time of order confirmation.
Yes, Reverwood delivers products across India through trusted logistics partners.
International shipping may be available on request. Please contact us to discuss shipping options, timelines, and charges.
If your product arrives damaged, please contact us within 48 hours of delivery with clear photos or videos so we can assist you promptly.
Due to the handcrafted and often custom-made nature of our products, returns are accepted only in cases of damage, defects, or incorrect items.
Custom-made or personalized products cannot be cancelled or returned once production has begun.
Avoid prolonged exposure to direct sunlight, heat, and moisture. Clean gently with a soft, dry or slightly damp cloth to maintain the finish.
Yes, our products are designed for regular use. However, proper care and handling are essential to preserve their longevity and finish.
We accept secure online payments through trusted payment gateways. Available options will be displayed during checkout.
Yes, all payments are processed through secure, encrypted payment gateways. Reverwood does not store your card or banking details.
You can reach us through the contact details provided on our website. Our team will be happy to assist you with any queries.